Yes - our website is powered by Shopify, one of the biggest and most trusted ecommerce platforms.

All our payments are processed securely via PayPal or Stripe, so you can be sure your money is safe.

Yes, of course. Please send a list of the required items to our team at hi@corston.eu.

To get a real feel for the quality of our products, you can buy samples here. Or you can see a small range of our products on display at the Design Centre Chelsea Harbour in London.

We aim to respond within 24 hours.

Your order will be dispatched within 24 hours.

We don't currently offer any promotional, NHS or Blue Light discounts.

Antique Brass: our brass polish is designed to gently remove the top surface of the finish, allowing the ageing process to start again.

Bronze: use a damp (but not wet) lint-free cloth.

Polished Nickel: use a damp (but not wet) lint-free cloth.

* Please don't use water or cleaning products as these will damage our finishes.

We started as a small team of product and digital designers from the interiors industry.

We’ve grown massively since, and are always on the lookout for new talent.

We spent two years researching, designing and developing before we launched in September 2019.

Since then we’ve not stopped. We’re always developing the next line of products and entering new markets.

Although some of our hardware products can be fitted by anyone proficient at DIY, we recommend that our door handles be installed by a qualified builder or joiner.

You can view and print instructions from our mobile-friendly support page.

We recommend using a professional to fit all Corston products. Electrical items must be installed by a qualified electrician.

Yes, our door handles are suitable for interior and exterior doors. 

We sell all our door handles and knobs in pairs, except for our recessed door handles which are sold individually.

For our sprung handles, we would recommend a light latch, or alternatively, you can use your own mortice latch.

If you opt for our unsprung handles, a strong latch will work best with our lever handles to prevent drooping. You can use a lighter latch with our knobs to ensure they're easy to turn.

Our shelf brackets are all sold individually.

They'll support 40kg per bracket.

No, all our furniture handle designs are sold individually.

No, all our window handles and casement stays are sold individually.

Our window furniture ranges have been designed for use with timber windows (you could install the products on aluminium frames too – we just don’t provide the fixings for this). 

Spare screws for our furniture handles can be found here. For all other spare part enquiries, please contact our customer service team.

You can view and print instructions from our mobile-friendly support page.

We recommend using a professional to fit all Corston products. Electrical items must be installed by a qualified electrician.

Our clear switches and sockets come with backing paper that you can either paint, or use as a wallpaper template.

When you're happy with your chosen look, secure the clear front plate over the backing paper to conceal the wires.

All Corston electrical products should be installed by a qualified electrician.

Our EU Kew switches and sockets must be fitted with our bespoke back boxes and corresponding trims. Our Grove collection is designed to work with most existing European back boxes, you'll just need to check our standard back box guidelines on the product page to ensure compatibility.

Yes – we sell individual components which you can find under the Switches and Sockets tab at the top of the page.

For help with creating your own combinations, just give us a call.

Retractive: this is sometimes called a momentary switch. It makes the ON connection when pressed and springs back to the OFF resting position. A short press will turn the light on and off. A press and hold will dim and brighten the light.

Centre retractive: this version has springs that make sure the switch returns to the centre OFF position. It can be pressed up or down to make two separate connections.
middle OFF position.

* Both versions must be used with one in-line dimmer module per circuit.

Intermediate switches need to be used when three or more switches are required to control the same light. Two-way switches are used at the start and end of the circuit, and one or more intermediate
switches are added to the middle of the circuit. Our intermediate switches can be found here.

Multiple two-way dimmer modules can't be used to control the same light. A two-way dimmer can be combined with two-way or intermediate switches to control the light from multiple locations.

Retractive and centre retractive toggles/rockers can be used for a multiple point dimming circuit when used with an in-line dimmer module (one per circuit).

Alternatively, our multiway dimmer module can be used to dim and turn lights on/off from multiple locations on one circuit.

All our dimmers have been engineered with anti-flicker technology. If flickering is something you're experiencing, please follow our mode setting instructions here.

You can see and print out instructions from the support page.

All Corston electrical products should be installed by a qualified electrician.

Some of our lights are only suitable for indoor use. Follow the information here to make the right lighting choices for inside and outside your home.

Wall lights (fixed): IP44/54 – suitable for outdoor use (excluding our medium Claremont wall light with fine porcelain shades only). Can be used in zone 2 of bathrooms.

Wall lights (hanging): IP20 – not suitable for outdoor use. Can be used in zone 3 of bathrooms.

Indoor spotlights: IP20 – not suitable for outdoor use. Can be used in zone 3 of bathrooms.

Pendant: IP20 – not suitable for outdoor use. Can be used in zone 3 of bathrooms.

Outdoor spotlights (Ealing): IP44/56 – suitable for outdoor use.

Yes, all our lighting designs can be dimmed when used with a suitable dimmable bulb.

All our lights are mains powered, using bulbs with built-in drivers.

Our Perryn spotlights are made for plasterboard ceilings and walls, as the electrical fittings need to sit in a hollow space.

Whereas the Baylis spotlights are surface mounted, so they’re suitable for anywhere.

If you're still unsure, our team will be happy to help you out.

All our glass shades are hand blown, rather than pressed or machine made. We prefer hand blown glass for its superior quality and artisanal look and feel.

Occasionally, small air bubbles can get trapped in the molten glass during the process, and you may be able to see these in your shade. Similarly, slight variations in the thickness of the glass can occur. These natural (and unavoidable) differences make each one of our shades unique.

All our lighting is tested for water ingress in the orientation shown online. For safety and compliance, lighting must be installed as pictured on the product page.

Mains voltage is better for larger gardens, especially if you have other mains lights on the same circuit. However, the cable needs to be installed properly and safely by a professional to meet regulations, particularly around flower beds where digging occurs frequently.

The 24V option is safer, but it’s not suitable for large gardens as the voltage drops over long cable runs. Our 24V lights require our Brunswick LED driver, so you'll need to find a place to hide this as well.

Please get in touch with our customer service team here.

Please get in touch with our customer service team here.

If you need to cancel your order, please contact the customer service team on +44 (0) 1249 549332. We can only do this within an initial two-hour window; after this time, our team will already be working hard to finish your items. We can't amend orders once they've been placed.

To make sure all items are sent quickly and efficiently, we can’t hold orders in our warehouse.

We dispatch all orders quickly (within 24 hours) and use a next day delivery service.

You’ll receive a confirmation email as soon as you place your order.

Once your items have been dispatched, we’ll send another email with a tracking link so you can follow your parcel from door to door.

If there’s a problem, please let us know. We’ll do all we can to sort things out quickly. You can return any Corston items, including product samples within 60 days. When you do, please click here. Take a look at our Terms & Conditions to be sure your return meets our criteria.

If you have a trade account with us, a 10% restocking fee will now be applied against the original sales value to cover re-polishing, inspecting, and packaging costs.

Once we've received your return, your refund will be processed within 5 working days. If we have any questions about your return, we'll send you an email.

Your refund will be processed to the payment method your order was purchased with.

We're currently not able to offer free returns. The cost of your return will depend on the service you choose. All our returns costs can be found via the returns portal here.

We're currently unable to offer next day delivery, however, we ship all orders within 24 hours, and you can choose delivery within two to five days from dispatch.

You can make updates via your tracking information. Please contact the customer service team if you need help here.

Your items will leave our workshop shortly after you place your order.

We send out all our UK orders with DPD or FedEx on a next day delivery service.

If you’re searching for a particular product and you can't find it on our website, it may have been discontinued.

We discontinue slower-selling products from time to time to make way for new designs and ranges. You can subscribe to our newsletter to be the first to know about upcoming launches.

In some instances, we gradually deplete our stock levels, so there may still be an opportunity to buy the product. If this isn’t the case, the product will be removed from the site and the option to buy it will be unavailable.

If you’re interested in the availability of a specific product, please get in touch with our customer support team.

For more information on stock availability, please contact our customer support team here.

If we no longer have stock of the product, a replacement won’t be issued. Please contact our customer support team if you need help.

We provide support for all products, even after they’ve been discontinued. Our customer support team will be happy to answer your questions.

In addition, accessories for your product may still be available to buy.

In some instances, we may still stock parts for discontinued products, although this isn’t guaranteed. For help, please contact our customer support team.

We stock our products in warehouses in the UK, EU and US. Some products may still be available in certain markets, or the remaining stock could be depleting at a different rate depending on the market.